Legal notice

IDENTIFICATION DATA

In compliance with the duty of providing information established in Article 10 of the Qualified Law 15/2003, of 18 December, on Protection of Personal Data, the following data are provided below: the owner company of HOTEL PALOMÉ is PALOMÉ HOTELS, SA, with main establishment at Av. Meritxell, 50 AD500 Andorra la Vella, PRINCIPALITY OF ANDORRA, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., contact telephone: +(376) 738 500.

ADDITIONAL INFORMATION ON DATA PROTECTION:

CONTROLLER: Who is the controller of the processing of your data?

PALOMÉ HOTELS, SA, with main establishment at Av. Meritxell, 50 AD500 Andorra la Vella, PRINCIPALITY OF ANDORRA, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., contact telephone: +(376) 738 500.

PURPOSE: For what purpose do we process your personal data?

HOTEL PALOMÉ processes the information that data subjects provide to us, for the following purposes:

  • To provide information on our products and services.
  • To provide the contracted service.
  • To invoice the contracted service.

RESTRICTION OF TIME OF STORAGE: For how long do we store your data?

The data which you provide will be stored for as long as our commercial relation is maintained or for the years required to comply with the pertinent legal obligations.

LEGAL BASIS: What is the legal basis for the processing of your data?

The legal basis for the processing of data is the consent obtained from the data subject, in addition to the contracting of the respective services.

RECIPIENTS: To whom will your data be transferred?

Your data will be transferred to:

  • The Tax Administration.
  • Banks and financial entities.
  • Our administrative services agency.

RIGHTS: What are your rights when you provide us your data?

All persons have the right to obtain confirmation as to whether or not HOTEL PALOMÉ is processing their respective personal data.

Data subjects have the right to access their personal data and to request the rectification of inaccurate data or, as the case may be, to request the erasure of their personal data when, among other reasons, such data are no longer necessary for the purposes for which they were collected.

Under specific circumstances, data subjects may request the restriction of the processing of their data, in which case we will only store such data for the exercise or the defence of claims.

Under specific circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. HOTEL PALOMÉ will cease to process such data, except for imperative legitimate reasons, or for the exercise or the defence of possible claims.

Data subjects have the right to withdraw their consent at any time, without such circumstance affecting the lawfulness of the processing based on the respective consent before its withdrawal.

In order to obtain additional information on your rights, please visit the website of the Andorran Data Protection Agency (apda.ad).

To exercise your rights, please send us an e-mail message to This email address is being protected from spambots. You need JavaScript enabled to view it. , in which you should identify yourself, attaching a copy of your official identification document and stating the right which you wish to exercise and the reason for exercising it.

PROVENANCE: How have we obtained your data?

The personal data which we process at HOTEL PALOMÉ come from the data subject himself and/or from his representative.

The following are the categories of data which are processed:

  • Identification data.
  • Postal or electronic addresses.
  • Financial data.
  • Specially protected data will not be processed.

Updates: 20 September 2019